Our creative, diligent team of hospitality executives are critical to helping Twin Tier Hospitality continue to provide guests with stellar travel experiences. Meet each member of our team who is a critical asset in our continued success.
Satish Duggal Chief Executive Officer and President
Satish Duggal started Twin Tier Hospitality in 1997 with the purchase of a Best Western located on Cornell’s campus in Ithaca, New York. Since that time, Satish has grown the portfolio to include 15 hotels throughout the Northeast and Midwest, generating $65M in revenue. Satish’s relentless focus on creative total revenue generation, focused cost cutting, and employee and guest satisfaction earned him and Twin Tier the 194th spot in Entrepreneur Magazine’s Hot upcoming 500 companies in 2007. He continues to act as the company’s Chief Executive Officer and President, splitting his time between continuous product improvement of existing TTH properties and growth through acquisition and revenue generation. Prior to starting Twin Tier, Satish worked for Corning Incorporated from 1976 to 1998, serving a number of different functions from manufacturing management to new business development. Satish received his diploma for a Bachelors in Mechanical Engineering from IIT BHU in India in 1970, a Masters in Mechanical Engineering from the State University of New York at Buffalo in 1972, and a Masters in Business Administration in 1973 from the State University of New York at Buffalo.
Erik McDonald Vice President, Chief Operating Officer
Erik joined Twin Tier in late 2017 and leads the Operations and Sales & Marketing initiatives of the company. Prior to joining the Twin Tier team, Erik was Senior Vice President of Sales & Marketing at TPG Hospitality where he spent 11 years helping the portfolio grow in size and consistently exceed owners expectations. Erik brings with him over 25 years of Operations, Sales and Revenue Management expertise.
Erik has served in a number of advisory capacities to include; Marriott E-commerce Franchise Advisory Board, the Starwood Full Service Advisory Council and the IHG Ecommerce Advisory Panel.
Michael Matoltsy Vice President Operations
Michael Matoltsy joined the team as Vice President of Operations in early 2021 with an extensive background in leading operations for a number high profile, industry leading companies such as Spire Hospitality, Peachtree Hospitality and Pillar Hotels and Resorts.
Mr. Matoltsy’s experience spans a over a decade of above property leadership with a proven track record of delivering results in many Hospitality metrics including financial performance, guest satisfaction as well as team building and development across a wide spectrum of major brands. He possesses a unique skill set in the use and administration of many Hospitality tools such as Profit Sword, Hotel Effectiveness, M3, Birchstreet, Buy Efficient and more.
Throughout his lengthy well-established career, Mr. Matoltsy has been responsible for budgeting, forecasting, capital planning, executing renovations and repositioning of newly renovated assets in the market. Experienced in takeover as well as disposition of assets.
Saket Duggal Vice President Business Development
Saket Duggal currently serves as the Vice President of Business Development. His focus is to grow the number of hotels under management by Twin Tier Hospitality. Prior to joining Twin Tier, Saket acquired his MD degree and served as an investment banker for Credit Suisse First Boston. In his spare time, Saket is a fan of baseball and current events.
Robert B. Trammell Chief Administrative Officer
Robert Trammell serves as Chief Administrative Officer for Twin Tier Hospitality and in this role oversees Finance operations for the portfolio as well as Asset management. Robert brings with him more than 20 years of Hospitality operations for hotels and restaurants in all segments of the industry. He has experience with nearly all brands, including Hilton, Marriott, IHG, Wyndham, Choice and Best Western. Robert has held nearly every management position in hotel both on property and above.
Pam Duggal Corporate Director, Purchasing
Pam Duggal joined Twin Tier Hospitality as a Director of Purchasing with a focus of ensuring Twin Tier properties are equipped with the tools necessary to serve guests promptly and effectively. To accomplish this, Pam is responsible for sourcing new suppliers, establishing relationships with vendors, negotiating purchasing contracts, solving order grievances and discrepancies, and managing the purchasing process from the request for proposal stage through delivery. Prior to joining Twin Tier, Pam earned a Bachelors of Science in Chemistry, Physics, and Biology as well as a Bachelors of Education at Punjab University in Chandigarh, India.
Jock Litras – Vice President Human Resources
A graduate of Pennsylvania State University has over 30 years’ experience within our hospitality industry rising through the Food and Beverage ranks with TCC management. With Patriot Hospitality, a division of Wyndham Intl., Jock was awarded the F&B Director of the Year and also a Regional F&B Director. Jock has been a General Manager of Hilton, Doubletree, Holiday Inn, Radisson, and Best Western brands. With Twin Tier Hospitality, Jock has served in General Manager, Regional Operations, and Human Resource roles.
Jock loves football in the Fall (Go Browns & Nittany Lions) and College Hoops during March (Go Madness)