Our creative, diligent team of hospitality executives are critical to helping Twin Tier Hospitality continue to provide guests with stellar travel experiences. Meet each member of our team who is a critical asset in our continued success.
Satish Duggal Chief Executive Officer and President
Satish Duggal started Twin Tier Hospitality in 1997 with the purchase of a Best Western located on Cornell’s campus in Ithaca, New York. Since that time, Satish has grown the portfolio to include 15 hotels throughout the Northeast and Midwest, generating $65M in revenue. Satish’s relentless focus on creative revenue generation, focused cost cutting, and employee and guest satisfaction earned him and Twin Tier the 194th spot in Entrepreneur Magazine’s Hot 500 companies in 2007. He continues to act as the company’s Chief Executive Officer and President, splitting his time between continuous improvement of existing TTH properties and growth through acquisition and revenue generation. Prior to starting Twin Tier, Satish worked for Corning Incorporated from 1976 to 1998, serving a number of different functions from manufacturing management to new business development. Satish received a Bachelors in Mechanical Engineering from IIT BHU in India in 1970, a Masters in Mechanical Engineering from the State University of New York at Buffalo in 1972, and a Masters in Business Administration in 1973 from the State University of New York at Buffalo.
Robert Trammell Chief Operations Officer
Robert has joined the company heading up the operations and sales for Twin Tier. He is responsible in this role for leading and directing the hotels in the portfolio to meet and exceed our financial, guest service, associate satisfaction and market performance goals. Robert leads the talented and dedicated corporate sales and operations teams to accomplish these tasks. Prior to joining Twin Tier, he worked in Regional and Area Managing roles for several large hotel companies in the United States. Robert started his career as a fine dining server in Austin Texas while attending the University of Texas. He quickly rose through the ranks into management and attended the University of Nevada Las Vegas. Returning to Texas, he began working in ever increasing areas of responsibility and became General Manager at a young age. That role and the position of Area Manager provided him the opportunity to work and travel to many areas of the US, including Texas, Oklahoma, Florida and Ohio. Robert, along with his wife and two children, have made Ohio home since 2001.
Jogesh Shah Chief Financial Officer
Jogesh Shah serves as Chief Finance Officer for Twin Tier Hospitality. Mr. Shah is responsible for the training of all newly hired controllers to ensure accounting policies and procedures are implemented consistently. Prior to joining our team, Jogesh held the role of Corporate Controller for Chrome Hospitality spent 12 years in a CPA firm as a controller on assignment assisting various hotels in all facets of finance and accounting. Jogesh spent two years as an associate with JM Morgan Stanley in India and 3 years as Partner with Yardi Prabhu & Associates in Mumbai. Jogesh was awarded Chartered Accountant status in 1999 by the Institute of Chartered Accountants of India and holds a Bachelor of Commerce from Sydenham College in India.
Saket Duggal Vice President, Business Development
Saket Duggal joined Twin Tier Hospitality in 2006 as the Vice President of Business Development. Over the past several years, Saket has focused on identifying acquisition targets, conducting due diligence to ensure each opportunity is appropriate for Twin Tier, and growing revenue for Twin Tier’s portfolio of hotels. In the future, Saket aims to grow the Twin Tier portfolio by 1-2 hotels per year by acquiring properties within the continental United States. Prior to joining Twin Tier Hospitality, Saket honed his M&A acumen while working at as an investment banker at Donaldson, Lufkin, and Jenrette and Credit Suisse First Boston. In addition, he completed his Medical Doctorate degree from the Mount Sinai School of Medicine of New York University in 2006 and received BA’s in Physics and Economics from the Johns Hopkins University in 2001.
Michael P Bosch Vice President, Human Resources
Michael leads the Human Resource initiatives of the company. Prior to joining the Twin Tier team, Michael was at the Metropolitan at the 9, a 4 Diamond Marriott Autograph Collection Hotel, where he was the property’s opening Human Resource Director responsible to establishing the property’s unique iconic and cutting edge employee style. Michael has primarily worked in Hospitality Human Resources with the JW Marriott San Antonio Hill Country Resort & Spa, Winegardner & Hammons, The Lancaster Host Resort & Conference Center and Wyndham Hotels and Resorts. Michael holds a Bachelor’s degree in Psychology from Washington & Jefferson College along with a Masters in Business Administration from Robert Morris University. In addition to his full time career, Michael is currently an Adjunct Instructor with the Kent State University Hospitality Management Program teaching Hospitality Law & Ethics. He has also taught courses in Hospitality Human Resource Management and previously taught courses at Youngstown State University in Hospitality Law and Hospitality Operations.
Marzena B. Wyszyńska Vice President, Sales & Marketing
Marzena B. Wyszyńska has joined Twin Tier Hospitality Group in March 2016 as a Vice President of Sales and Marketing bringing unsurpassed International experience of over 20 years in revenue maximization, sales, marketing and operations. Her primary responsibilities is to lead company’s portfolio hotels General Managers and Director of Sales in exceeding revenue goals. Prior to joining Twin Tier Hospitality, Marzena held multi-unit leading roles under The Core Hospitality Group logo for Shamin Hotels as a Regional Director of Operations, and an Executive Director of Hospitality for an European Company Hotel 500 where her portfolios included Hilton, Marriott and Carlson branded hotels as well independent luxury collections. Wyszyńska was raised in Warsaw, Poland where she graduated with honors from the Tourism and Hospitality College majoring in Hospitality Management prior to coming to the US to begin her career in hospitality. She is a proud mother of two, and enjoys frequent hikes, road trips international travels, ancient history studies, reading, and watching quality cinema.
Jairam D Fenton Vice President of Assets
“Fenton” joined Twin Tire Hospitality in April of 2017 as Vice President of Assets serving as a key member of the Executive Management Team responsible for the development and strategic planning for the portfolio assets through the formulation of long-term objectives and standards of performance for the entire portfolio. Fenton has worked in the hospitality industry and has held several senior engineering positions with major Hospitality companies such as Marriott International and White Lodging Services. In his most recent role he served as Regional Director of Engineering responsible for the engineering operations of major full service hotels across the United States.
Waseem Khan Regional Vice President, Operations
Waseem joined Twin Tier Hospitality in 2017 as Regional Vice President of Operations. He is responsible for the day‐to‐day operational oversight of a portfolio consisting of multiple branded properties situated mostly in northeast corridor. In this capacity, he oversees various brands including Hilton, Carlson Rezidor, Choice and Best Western, and is responsible for the financial and quality performance of these hotels. Prior to Twin Tier Hospitality, Waseem served as Regional Vice President of operation for TPG Hotels and Resorts, Stonebridge Companies and Interstate Hotels and Resorts. Waseem is experienced in Marriott, Hilton, Wyndham, Hyatt and IHG brands. Waseem earned his Associate from Pierce college Los Angeles and Bachelor from Cal State University Los Angeles. In his free time, Waseem like spending his time with his wife and three children. His hobby includes restoring old cars and house remodeling.
Paul DiNapoli Regional Director, Operations
Paul joined Twin Tier Hospitality in 2017 as Regional Director of Operations. He manages his portfolio of properties with a focus on unparalleled guest service, operational excellence, creative revenue generation and cost management, and employee engagement. He brings extensive operational experience to this role. Paul began his hospitality career as a cast member with the Walt Disney World Co. and has continued his commitment to exceptional guest service in subsequent operational and general manager roles with Starwood Hotels and Resorts as well as several hotel franchise companies. His work has taken him to properties throughout New England, plus San Francisco, Seattle, Detroit and Maui. Paul holds an Associate’s Degree in Hospitality from Newbury College and a Bachelor’s Degree in Business Management from Nichols College. In his free time, Paul enjoys spending time with his wife and 2 children. His hobbies include reading, fishing and watching the Boston Red Sox (when they are winning).
Pam Duggal Corporate Director, Purchasing
Pam Duggal joined Twin Tier Hospitality as a Director of Purchasing with a focus of ensuring Twin Tier properties are equipped with the tools necessary to serve guests promptly and effectively. To accomplish this, Pam is responsible for sourcing new suppliers, establishing relationships with vendors, negotiating purchasing contracts, solving order grievances and discrepancies, and managing the purchasing process from the request for proposal stage through delivery. Prior to joining Twin Tier, Pam earned a Bachelors of Science in Chemistry, Physics, and Biology as well as a Bachelors of Education at Punjab University in Chandigarh, India.
Hamed Jento Corporate Director, Food & Beverage
Hamed joined Twin Tier Hospitality in August of 2016. Prior to Twin Tier, Hamed opened the Metropolitan at the 9, a Marriott Autograph Collection Hotel, where he implemented and designed the properties complete food & beverage concept to include nightclubs, a modern mediteranean restaurant, bars, banquet events and catering along with a 1920′s styled speakeasy. Prior to the 9, Hamed worked at the Crazy Mountain Ranch as Senior Food & Beverage Director and with the Ritz Carlton Company for 5 Years in Cleveland. Prior to serving in operations management, Hamed spent time in Catering with Restaurant Associates and Executive Caterers at Landerhaven. Hamed holds a Business Management Degree from Barsa, Iraq.